Privacy Policy

Last updated: March 9, 2026

1. Introduction

estatech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, phone number, company name, and password when you create an account.
  • Profile Information: Job title, profile photo, and other details you add to your profile.
  • Property Information: Details about properties you list, including addresses, descriptions, photos, and pricing.
  • Communication Data: Messages, comments, and other content you send through our platform.
  • Payment Information: Billing address and payment method details (processed securely by our payment provider, Stripe).

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, features used, time spent on pages, and interaction patterns.
  • Location Data: General location based on IP address.
  • Cookies and Tracking: Information collected through cookies, pixels, and similar technologies.

2.3 Information from Third Parties

We may receive information from third parties, including:

  • Social media platforms when you connect your accounts (Facebook, Instagram, LinkedIn)
  • Calendar services when you connect Google Calendar
  • E-signature providers when you use DocuSign integration
  • Analytics providers

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience
  • Facilitate social media integrations and marketing automation

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your information depends on the specific information and context:

  • Contract Performance: To provide services you've requested
  • Legitimate Interests: To operate and improve our business
  • Consent: When you've given us permission
  • Legal Obligation: To comply with applicable laws

5. Information Sharing

We may share your information with:

  • Service Providers: Companies that help us operate our Service (hosting, analytics, payment processing)
  • Business Partners: When you use integrations with third-party services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5.1 Third-Party Services We Use

  • Stripe: Payment processing
  • Meta (Facebook/Instagram): Social media integration
  • Google: Calendar integration and analytics
  • LinkedIn: Social media integration
  • DocuSign: Electronic signatures
  • Brevo: Email communications

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law.

Specific retention periods:

  • Account data: Until account deletion plus 30 days
  • Transaction records: 7 years (legal requirement)
  • Marketing preferences: Until you unsubscribe
  • Analytics data: 26 months

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain types of processing
  • Withdraw Consent: Where processing is based on consent

To exercise these rights, please visit our Data Deletion page or contact us at privacy@estatech.io.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

9. Security

We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

10. Cookies

We use cookies and similar technologies. For detailed information, please see our Cookie Policy.

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: privacy@estatech.io
  • Data Protection Officer: dpo@estatech.io